Text Connect Terms of Use

Effective March 19th, 2025

Text Connect Terms of Use
Text Connect is a messaging service provided by UCC Networks. By using Text Connect services, you agree to comply with the Text Connect Terms of Use (“Terms”).

Branding and Campaign Registration

Customers must submit both a branding registration and a campaign registration. All associated fees are passed through to the customer.
-Branding Fee: $4 (one-time pass-through charge).
- Campaign Fees (monthly pass-through charges, based on campaign type):
- Low Volume Campaign: $1.50/month
-
Sole Proprietor Campaign: $2.00/month- Charity Campaign: 
- Charity Campaign: $3.00/month- Emergency Campaign: 
- Emergency Campaign: $5.00/month- Agents & Franchises Campaign: 
- Agents & Franchises Campaign: $30.00/month
- All Other Campaigns: $10.00/month

Vetting and Appeals Fees

Certain campaigns require additional vetting and appeals, with fees passed through to the customer:
- Standard Vetting: $40 per vetting
- Enhanced Vetting: $95 per vetting
- Political Vetting:
- $65 for email or standard PIN delivery
- $91.95 for express mail PIN delivery
- Failed Standard Vetting: $5 per failure
- Failed Political Vetting: $22 per failure
- Appeal Fee: $10 per appeal

Compliance Requirements

Customers must adhere to all applicable laws, regulations, and industry guidelines, including but not limited to:
- The Campaign Registry (TCR) guidelines
- Federal Communications Commission (FCC) regulations
- Carrier-specific rules and restrictions
Customers are responsible for maintaining compliance at all times. Non-compliance may result in penalties, including fines, blocking of messages, suspension, or termination of service. Any penalties incurred due to non-compliance will be passed through to the customer.

Penalties and Service Suspension

Violations of compliance rules may result in:
- Blocking of messages
- Monetary fines
- Temporary suspension of service
- Permanent termination of service
- Additional penalties as determined by regulatory authorities
All fines and penalties imposed by TCR, FCC, or Carriers due to customer non-compliance will be passed through to the customer.

Service Modifications and Termination

UCC Networks reserves the right to modify, suspend, or terminate the Text Connect service at anytime for non-compliance, misuse, or other violations of these Terms.

Amendments to Terms

UCC Networks reserves the right to amend these terms at any time. Any such changes will be posted here, customers will be notified of any changes, and continued use of the service constitutes acceptance of the updated terms.

Contact Information

For any inquiries or concerns regarding these Terms of Service, please contact support@uccnetworks.com